Transportation

Local Link Rockingham County MicroTransit Pilot

Rockingham County

Services/Programs Description

Local Link is a point-to-point service available to anyone traveling within the designated network. It is a rideshare service. Passengers schedule rides rather than wait for a bus on a fixed schedule.


Eligibility

The current fare is a flat fee of $5.00 for a one-way trip. Fares may be paid either when the ride is booked or with a fare card when boarding the van.


Phone Number(s)

336-347-2287 ext. 215

How to reserve a ride

A ride can be scheduled the same day the service is needed, as long as there is availability. The service will accept reservations no more than 48 hours in advance. Rides can be reserved over the phone at 336-347-2287 between the hours of 8 a.m. and 3 p.m or through the CTS software Trip Portal application for smart phones. When calling to schedule a trip, please be prepared to give the following information: 1. Your first and last name 2. Your phone number 3. The day, date, and time that you would like transportation 4. The exact address of both your pick-up location and your destination 5. If you will have any children accompanying you (adult passengers must book separately) NOTE: In accordance with federal law, passengers requiring paratransit under the Americans with Disabilities Act take priority over microtransit rides. In the event that a microtransit ride will need to be adjusted to accommodate a paratransit trip, the micro transit passenger will be notified immediately.

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