Transportation

McDowell Express

Marion and Old Fort

Services/Programs Description

All McDowell County citizens have a right to transportation provided by McDowell County Transit; as well as a right to be treated with courtesy, dignity and respect at all times by Transit personnel.

SCHEDULING APPOINTMENTS:

Appointments for transportation services must be made by 10am the day before the service is rendered. Monday appointments must be made by 10am on Friday prior to Monday’s appt.
All appointments must be scheduled with McDowell Transit Dispatch by calling 828-559-0744. Para Español 828-652-0727. When the office is closed, appointments can be made by leaving a voicemail message on line 2. Medicaid appointments are now scheduled with McDowell Transit or their Managed Care Provider (Modivcare, MTM and Vaya Health)
Modivcare- 1-855-397-3604
MTM- 1-877-598-7602
VAYA Health- 1- 888-621-2084
Passengers will be picked up and dropped off at the locations specified when the appointment was made. If you need to be dropped at another location, you must notify Transit in advance.
If you cancel 4 appts in one month the 4th cancellation will count as a “no show”
All out of county appointments must be scheduled with the doctor’s office between 9am – 11am


Eligibility

People living in the Marion and Old Fort areas can quickly secure rides directly from their smartphones to anywhere within the designated zone.


Phone Number(s)

(828) 559-0744

How to reserve a ride

Our easy-to-use mobile app allows riders to schedule rides in advance or request rides in real-time. Riders can even see estimated pick-up and drop-off times!

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